Humidification System

 19 69-2307—01

The humidifier has internal system diagnostics that monitor system operation, maintenance sched-

ules, and faults. If a system fault is detected, the system will attempt to recover itself up to five

timesina24hourperiod.Ifunabletorecoverinthattime,theredCallServiceLEDlightwillacti-

vate.

If the humidifier Call Service light is red, a system fault has occurred from which the humidifier

can not recover by itself. The table below shows the possible faults, along with steps to fix the

humidifier.

IftheredCallServiceLEDlightison,press/releasetheRESETbutton.TheredCallServiceLED

light will begin blinking in a series that indicates what fault occurred. Refer to the table below

for the fault signified by the number of blinks that occur. To clear the fault, press and hold the

RESETbuttonfor5seconds.

Press/holdtheEMPTYbuttontocleartheServiceTimerlight(i.e.thePressEmptybutton).

Press/releasetheEMPTYbuttontodrainthetank.

No. of

Red

Light

Blinks

Fault Description Auto-

Recoverable?

Steps to Fix

To be Performed by Professional HVAC Technician Only

1 Water/Heater temper-

ature sensor failed.

Yes,systemwill

return to “Ready”

if fault no longer

exists in 1 hour.

• Unplugthehumidifierandremovecover.

• Checkwatersensorconnectiontoelectronicboard.

• Reattachcoverandplugthehumidifierin.

• Iffaultreappears,followthecleaningstepsonpages23–25.

• ReassembletankandpresstheRESETbutton.

• Iffaultreturns,replacewithapplicablewattageheating

element.

2 Water sensors failed. Yes,systemwill

return to “Ready”

if fault no longer

exists in 1 hour.

Will attempt to

reset itself 5 times

in 24 hours.

• Unplugthehumidifierandremovecover.

•

Disconnect water level sensor wiring, remove screen and

lift snap-hinge clamp.

Remove water sensor assembly.

•Cleanwatersensorprobesusingwarmsoapywatersothat

the metal is exposed.

•Reassemblethesensorassemblyintheunit,reattachand

secure cover.

•PlugunitbackinandpresstheRESETbutton.

•Iffaultreappears,replacesensorassembly.

3 Failure to fill tank

with water.

Yes,systemwill

return to “Ready”

if fault no longer

exists in 1 hour.

•Ensureinletwaterison.

•Checkforleaksaroundthetanksealandsolenoid.

•Turnoffwatersupplyandreplacein-linewaterfilter.

•Press/holdRESETbuttonuntiltheredCallServicelight

turns off.

•Iftankstillfailstofill,presstheEMPTYbutton(ifunitfailsto

drain, unplug unit and make sure water in tank is cool).

• Followtankcleaninginstructionsonpage23.Ensureyou

have a firm grip of the tank prior to releasing the tank,

especially if water is present.

• Clearanyexcessdebrisfromthetank’sbottomorificetothe

solenoid.

• Reassembletankandplugunitbackin.PresstheRESET

button.

• Ifwaterstillfailstoflushintothetank,replacethesolenoid

valve.

M24901

TRoubleshooTIngdIP sWITCh seleCTIon

1 2 ... 16 17 18 19 20 21 22 23 24 25 26 27 28

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